Shipment

Shipping

We offer worldwide (insured) shipping on all orders. Please note that shipping times may vary depending on your location.

Estimated Delivery Times:

  • Belgium, Netherlands, Germany, Luxembourg, and UK: 3 business days or less
  • European Union: 5 business days or less
  • USA, Canada, Australia: 5 businesss days or less
  • Rest of the world: 7 business days or less

Shipping Insurance and Tracking: All orders are shipped with insurance and a tracking number, ensuring your package is protected throughout the delivery process.

 

Shipment partners:
We utilize the services of UPS, FedEx, and DHL for our shipping.

Returns

30-Day Money-Back Guarantee: We understand that sometimes things don't work out as planned. That's why we offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, simply return the item in its original condition within 30 days of receipt for a full refund.

Return Instructions:

  1. Contact Us: Email us or send a WhatsApp. The information you can find on our Contact page.to initiate the return process.
  2. Packaging: Carefully repackage the item in its original packaging, including all accessories and manuals.
  3. Shipping: Ship the item back to the following address:

    Schanzenstrasse 4a,
    3008 Bern, Switzerland.
    Office 515 - 4th floor

    Return Shipping USA -Canada
    Ship the item back to the following address:
    225 Franklin St, Suite 2600
    Boston, MA 02110, VS

Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong item was shipped.